Virtual Pediatric Telehealth Visits for Sick-Day Questions

Quick pediatric answers without leaving home.

• Mild pediatric illness and sick-day guidance
• Medication questions and follow-ups
• “Should I take them in?” concerns from parents

Direct-Care Telehealth: Virtual visits are $45 when paid at the time of service.
If you prefer, we can bill your insurer coverage and cost-sharing depend on your policy.

If an in-home visit is needed, the $45 applies toward the house call.  

FAQ 

1. What is a pediatric telehealth visit?
   A virtual visit where you talk with a pediatric provider by video to get guidance, a plan, and next steps without leaving home.
2. What can telehealth treat?
   Mild illnesses and common questions, like colds, sore throat, cough, fever guidance, rashes, allergies, medication questions, and follow-ups.
3. When should I choose an in-home visit instead of telehealth?
   If your child needs an in-person exam (ears, lungs, belly), testing, or symptoms suggest urgent evaluation, an in-home visit or urgent care may be recommended.
4. What ages do you see?
   We see children ages 3 and up.
5. How long does a telehealth visit take?
   Most visits take about 10–20 minutes, depending on the concern.
6. Do you prescribe medication through telehealth?
   When appropriate and safe, prescriptions can be sent to your pharmacy. Some conditions require an in-person exam before prescribing.
7. What do I need for the appointment?
   A phone or computer with camera, good lighting, your child present, and a list of symptoms, meds, allergies, and recent weights if available.
8. Can you use photos for rashes or skin concerns?
   Yes. Clear photos in good lighting help. If photos are unclear or the rash is concerning, an in-person visit may be recommended.
9. Do you accept insurance for telehealth?
   We can bill insurance when eligible. Coverage and cost-sharing depend on your plan. Benefits verification is not a guarantee of payment.
10. What if this is an emergency?
    If your child has trouble breathing, blue lips, severe dehydration, severe lethargy, seizure, or you are worried they are seriously ill, call 911 or go to the nearest emergency room.